Zoro Tours
HomeDestinationsPackagesAboutContact
+94 707 11 11 78Book Now

Legal

Refund Policy

Last updated May 2026

Cancellation by travelerDate changesCancellation by Zoro Tours

Quick links

Cancellation by travelerDate changesCancellation by Zoro Tours

Questions about your booking?

Contact us

Cancellation by traveler

30+ days before departure: full deposit refund minus a $25 administrative fee.

15–29 days before departure: 50% of deposit refunded.

Under 15 days: deposits are non-refundable unless we can reallocate your dates to another guest.

Date changes

One free date change is permitted up to 21 days before departure, subject to availability.

Additional changes may incur supplier fees passed through at cost.

Cancellation by Zoro Tours

If we cancel due to operational reasons, you receive a full refund or alternative dates at your choice.

Force majeure events (natural disasters, civil unrest) are handled case-by-case with maximum flexibility.